Booking Terms

BOOKING TERMS & CONDITIONS

TOUR FARE QUOTED

  • Based on adult twin sharing basis or else stated in pricelist.
  • Tour fare includes items as stated in itinerary. No refund or price reduction will be made for the  non-utilization of any items or services included in the tour fare.
  • Tour fare based on cash term, payment by credit cards are subject to a surcharge)

DEPOSIT

  • Deposit is required for booking and may be vary according to type of tour and seasonality.
  • All tours are guaranteed only if deposit is made within deadline given.

CHANGES/AMENDMENTS

  • Free Independents Traveller (FIT) Tour Packages – changes subject to fees.
  • Group (GIIT) Tour Packages – no changes can be made upon confirmation.

CANCELLATION CHANGES
All cancellation of booking must be made in writing to avoid any misunderstanding. All cancellation notice subject to cancellation fees imposed by airlines/hotel/ground operators and administration charges. There is possible some tour packages with term of nonrefundable.

PASSPORT VALIDITY
All tour members must personally ensure that their passports are valid for at least 6 months from the departure date.

VISA APPLICATION
Agent can assist tour members for visa application with services fees. Approval of visa application is not guaranteed and no refund of fees should visa rejected. Agent shall not liable to any person for deportation or refusal of entry to tour members by immigration authorities due to possession of unlawful items, improper travel documents or for behavior and activities considered as subversive by the foreign government concerned.

TRAVEL INSURANCE
All tour members are encouraged to buy travel insurance to safeguard themselves against sickness, loss of money, cancellation, flight delays or lost baggage.

TOUR INFORMATION
The company covenants for the following to be included in the tour fare:

  • Air ticket exclude airport taxes or else as stated;
  • Hotel accommodation, based on:
    i) Twin sharing basis (two persons to a room);
    ii) Single supplement (person staying alone,the person concerned must pay the single supplement); and
    iii) Triple sharing (three persons traveling and stay together in one room with extra bed).
    iv) The child tour fare as advertised is based on a child who is 2 years but not more than 12 years of age, sharing a twin room with two adults or else stated;
  • All meals, sightseeing and other items as specified in the itinerary.

ITEMS NOT INCLUDED IN THE TOUR FARE

  • Laundry;
  • Food and beverages not on regular menu;
  • Optional excursions;
  • Porter age at airport and hotels; and
  • All items of a personal nature.